Your information
Privacy Policy
This policy explains how La Casita Camiguin handles personal information submitted through this website and direct-booking communications.
1. Who handles your information
La Casita Camiguin, located in Alga, Catarman, Camiguin, Philippines, handles personal information submitted for direct booking and guest communication. Contact: 0949 155 2367.
2. Information we collect
Depending on how you contact us, we may collect your name, email address, telephone or WhatsApp number, requested dates, number of guests, stay preferences, messages, booking reference, payment status and other information you choose to provide.
3. Why we use it
- To answer booking and longer-stay inquiries.
- To check availability, calculate or confirm prices and manage reservations.
- To communicate before, during and after a stay.
- To process or reconcile payments through a third-party payment provider.
- To prevent fraud, abuse and security incidents.
- To comply with legal, accounting or regulatory obligations where applicable.
4. Legal basis and consent
Information is used when necessary to respond to your request, take steps toward a reservation, perform a confirmed booking, comply with legal obligations, protect legitimate business interests, or where you have given consent. Where applicable privacy law gives you additional rights, those rights remain available to you.
5. Service providers
The website may use third parties to provide hosting, form handling and payment services. Netlify may process booking-form submissions on behalf of the website. PayMongo or another approved payment provider may process payment information on its own secure hosted page. Those providers process information under their own privacy and security terms.
6. Payment information
La Casita Camiguin does not ask you to enter full card details into this website's booking forms. Card, e-wallet or bank credentials should be entered only on the secure hosted payment page of the payment provider.
7. Retention
Booking and inquiry information is kept only as long as reasonably necessary for reservation management, customer service, recordkeeping, security, tax or legal requirements. Information that is no longer needed should be deleted or anonymised where practical.
8. Sharing
Personal information is not sold. It may be shared only with service providers, payment processors, professional advisers, authorities where legally required, or others when necessary to provide the requested accommodation service.
9. International processing
Some website or payment service providers may process data in countries outside the Philippines. Those providers are responsible for the safeguards applicable to their services.
10. Security
Reasonable technical and organisational measures are used to protect booking information, including HTTPS for the website and hosted payment processing rather than collecting card credentials directly. No internet transmission or storage system can be guaranteed to be completely secure.
11. Your choices and rights
You may contact La Casita Camiguin to request access to, correction of, or deletion of personal information held about you, subject to identity verification and applicable legal or recordkeeping requirements. You may also object to or restrict certain processing where applicable law provides that right.
12. Cookies and analytics
This version of the website does not intentionally use advertising cookies. The hosting provider may generate operational logs or security data necessary to deliver and protect the website.
13. Changes to this policy
This policy may be updated as the website, booking process or service providers change. The current version will be published on this page.